Returns + Exchanges
ORDERS WITHIN CANADA:
*Items marked as FINAL SALE cannot be exchanged or returned for a store credit. No refunds will be issued on final sale items.
Online and in-store purchases can be returned/exchanged at any UNTUCKit retail location or processed through the UNTUCKit website. Please reference our store contact list here to find the address, phone number, and hours for all of our store locations.
If you would like to return your online purchase through our website, please CLICK HERE to begin the process. Enter the same email that you used when you placed the order, and click "start a return".
Once completed, you have three options to send back your return.
1. Return by mail
Print the UPS label and affix to package. Include return slip in box.
All returns must be post-marked within 30 days from the original order was received -- any returns outside of this window will be given store credit.
2. Return to store
Please note: Items marked as "Final Sale" cannot be returned.
If you would like to exchange your purchase online, please CLICK HERE to begin the process. Enter the same email that you used when you placed the original order, and click "start a return".
You may easily exchange for a same style, different size or use an UNTUCKit E-CREDit to exchange for something completely different.
The item being exchanged may be sent back using the Canada Post label provided.
*All exchanges are shipped via UPS Ground from Mississauga, ON.
For exchange orders that need to be received by a faster, expedited option, please process your return as a return for refund, and place the exchange order via a credit card purchase on our website including an expedited shipping option. This order will be considered a new order. $25 for overnight shipping & 2-day shipping for $20.
Gift cards are nonrefundable and cannot be exchanged or redeemed for cash.